What’s the difference between all these live chat companies and what does that mean for my business?
The fact is: you won’t find much product differentiation out there – we all provide essentially the same thing. Anybody that tells you they have technical superiority in the live chat software space, isn’t focused on the factors that can truly drive business results for customers. Does that mean our technology isn’t top-notch or innovative? No, it simply means that the differences that will ultimately matter to your business don’t fall under that heading. Finding the right live chat software for your website is easy with BoldChat. All our products share a common infrastructure so no matter where you start you can upgrade seamlessly when you need more features. The interface remains the same for agents too – they need only become familiar with the new functionality.