Get Satisfaction


Customer Communities for Social Support, Social Marketing and Customer Feedback


Get Satisfaction

Get Satisfaction is the leading customer engagement platform, built from the ground up as a customer- facing community. More than 35 million consumers each month use Get Satisfaction‘s network to connect with each other to ask questions, share ideas, report problems, and truly engage with the brands and companies they care about. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device.


Headquartered in San Francisco, Get Satisfaction is the community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.


Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly and easily.


Companies of all sizes such as Flipboard, Intuit, Kellogg’s and Sonos rely on the Get Satisfaction community platform to acquire new customers, provide better service and build better products.


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