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Affordable help desk software that will help you improve customer support and satisfaction.



HelpMaster provides Customer support software for the IT Helpdesk. We offer affordable ticketing software to log, track, manage, automate and escalate customer support issues.


HelpMaster combines CRM, helpdesk, service desk, email response management, web self service and much more into a single software suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in IT helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment and management, workflow automation, email response management and web self-service.


For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into. Perfect for customer support management.



For businesses looking to align their support services with the principles of ITIL and other service management frameworks, you’ll find HelpMaster to be an intelligently designed and powerful tool that will allow you to implement incident management, problem management, change management, knowledge management and more.

Built on the strength of feedback from thousands of users around the world, HelpMaster is the most flexible, template-driven helpdesk system on the market.



  • 100% functional, no time limit trial software. Download a fully functional help desk solution right now. During your evaluation you will receive priority technical support, installation advice and a full product code to allow you to test out every aspect of this software. Start logging helpdesk tickets today!
  • HelpMaster has an extensive feature set that addresses critical IT functions such as incident, problem and change management. See why the template system of HelpMaster can help you build a powerful workflow model for your business
  • A modular system to grow with your service desk – A modern helpdesk has a lot going on. Ticketing, automation, network monitoring and web services all combine to deliver top-notch IT service. HelpMaster has capabilities to help your team address the needs of the business as well as your clients.




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