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LiveOps

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http://www.liveops.com/

Cloud Contact Center Solutions

Overview

LiveOps

What happens when you bring your contact center to the cloud with LiveOps?

 

You own less, but command more. You stop buying software and maintaining equipment and start tapping the power of a true cloud contact center platform. Voice, email, chat, SMS, Facebook and Twitter — we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model. Our easy-to-use interface means no more requests to IT. You can easily add agents, customize reports and design IVRs. Even the updates happen automatically and with no downtime.

 

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. Customers and brands finally have a two-way, real-time interaction on the consumer’s channel of choice whether it be traditional voice, email, chat, SMS, social or mobile.

 

By leveraging our roots in customer service, continuing to lead the industry with our innovative technology, harnessing the benefits of the cloud, and by following the vision of our President and CEO, Marty Beard,  LiveOps is transforming customer interactions by leading the convergence of cloud, social and mobile in the contact center.


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