Service Management Software should be intuitive and easy-to-use, not complicated and confusing. That’s why packetTrap, from Dell,  has created an easy to use yet powerful interface that even your techs enjoy use. Whether you are using spreadsheets and sticky notes or clunky software, service companies like yours will surely benefit from the significant time savings and a dramatic increase in profitability. With packetTrap PSA, you now have an integrated solution that delivers an end-to-end business management solution with real advantages over other options