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SproutSocial

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Rating: 5.0/5 (1 vote cast)

http://sproutsocial.com/

A Management and Engagement platform for social businesses.

Overview

SproutSocial
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. 

Key Features Include:

 

  • Engagement

    Single stream Inbox designed to never miss a message and tasking tools to ensure that no customer goes unanswered.

  • Publishing

    Seamlessly post and schedule your messages to Twitter, Facebook and LinkedIn with Sprout’s powerful tools.

  • Analytics

    Unlimited reporting & exporting across all of your accounts. Profile, group and roll-up reports for high or low level performance data.

  • Monitoring

    Discover what people on social media are saying about your brand through keyword monitoring.

  • CRM

    The complete social relationship at your fingertips with contact records and editable contact notes.

  • Collaboration

    Divvy up the workload amongst the whole team with tasks and collaborate in real-time to see who is immediately available to respond.

  • HelpDesk

    Turn messages into support tickets and ensure complete & expedient customer service with full HelpDesk integration.

  • Mobile

    A cohesive experience for users & teams across multiple social networks, regardless of where they are or what device they are using.



Screenshots

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VN:F [1.9.21_1169]
Rating: 5.0/5 (1 vote cast)